Open an order and see at one glance which information your customer received
Was the customer account confirmation sent out? See all emails your customers received in the customer management. The email log shows you all emails, sorted by StoreView, email type, subject, recipients,  ... Know which information was sent: all emails related to an order in one neat grid Get an impression of what your customers receive with the detailed view of sent emails Open an order and see at one glance which information your customer received

E-Mail Manager 1.0.1

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See each and every email exactly how it is sent to your customers
Make customer support easier for you: Have all emails to an order archived in your Magento backend to know which information your customers received. Stop wondering which messages they got. Even when dealing with customers on the phone, you can always check with your Magento backend so you won't give them any contradictory information. This will improve the customer experience!

Top Features

  • All automatically sent emails visible in Magento backend
  • Links emails to related customer accounts, orders, invoices, ...
  • Sent emails shown directly in comments history of orders
  • Detailed view of sent emails including images, order data, etc.

See complete list of features

The Email Manager by Modulwerft archives all automatically sent emails in your Magento backend, listed in one central log. Here you get an overview of what has been sent. Filter and search data such as sent date, recipient address, BCC recipients, sender address, and email subject.

Emails Linked to Orders and Invoices

The Email Manager automatically links all emails sent by Magento to the corresponding element. So if you go to any order, invoice, credit memo or shipment, you will find all related sent e-mails there. Fast and convenient without any searching around the Magento backend.
At one glance, you see all e-mails concerning an order in the commets history of the particular order.

Detailed View of Emails

The detailed view shows sent mails exactly how they are sent out: including templates, images, filled out variables, and order data. See how your logo is displayed in the e-mails. Know if the correct attachments were mailed. In case you need it, you got proof of sending out a particular e-mail or attaching terms and conditions or revocation information by your Magento store.

Great Help for Your Customer Support

The E-Mail Manager makes the automatic e-mail communication of your Magento store comprehensible. Now your support employees know which information your customers received, enabling them to react appropriately. That's particularly a result of the perfect integration into the Magento backend. That way customer support on the phone can react quicker and you save time.

Consistent Brand Communication

The perfect consistent appearance of your e-mails is an important element in communication your brand. Typos, missing translations, outdated images or incorrect presentations are a thing of the past. With this Magento extension you spot problems earlier and thereby support the improvement of your Magento store.

Improve your customer support and always keep track of the customer communication via e-mail in Magento.

€149
Excl. 19% Tax

Additional Information

Features
  • Logging of all e-mails sent by Magento (except for newsletters)
  • Allocation of e-mails to customers, orders, invoices, credit memos, shipments
  • Classification of e-mails in 18 categories
  • Integration of sent e-mails into backend comment history
  • Compressed storage of log data
  • Multi store capability
  • Automatic, scheduled cleaning of logs
  • Error and debug logging available
Magento Versions CE 1.5, CE 1.6, CE 1.7, CE 1.8, CE 1.9
Module Languages
  • German
  • English
Documentation Languages
  • German
  • English
Product Contents
Guarantees

Technical Details

Current Module Version 1.0.1
Quality Checks
Required Modules none
Rewritten Core Classes
  • Mage_Core_Model_Email
  • Mage_Core_Model_Email_Queue (Magento 1.9.1.0 and above)
  • Mage_Core_Model_Email_Template
Known Incompatibilities
  • Aschroder_SMTPPro
  • AuIt_Pdf

Release Notes

Changelog 06.02.2018 - Release of Version 1.0.1
  • fixed: restricted admin accounts can now view the logged mails

26.01.2015 - Release of Version 1.0.0
  • Logging of all e-mails sent by Magento (except for newsletters)
  • Allocation of e-mails to customers, orders, invoices, credit memos, shipments
  • Classification of e-mails in 18 categories
  • Integration of sent e-mails into backend comment history
  • Compressed storage of log data
  • Multi store capability
  • Automatic, scheduled Cleaning of Logs
  • Error and debug logging available

Roadmap

Feature Backlog
  • Direct Link from E-Mails in Log to Orders, Customers, etc.
  • Further Details about Sent E-Mails in Layer
  • Preventing the Deletion of Certain Types of E-Mails

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