See each and every email exactly how it is sent to your customers
Make customer support easier for you: Have all emails to an order archived in your Magento backend to know which information your customers received. Stop wondering which messages they got. Even when dealing with customers on the phone, you can always check with your Magento backend so you won't give them any contradictory information. This will improve the customer experience!
Top Features
- All automatically sent emails visible in Magento backend
- Links emails to related customer accounts, orders, invoices, ...
- Sent emails shown directly in comments history of orders
- Detailed view of sent emails including images, order data, etc.
See complete list of features
The Email Manager by Modulwerft archives all automatically sent emails in your Magento backend, listed in one central log. Here you get an overview of what has been sent. Filter and search data such as sent date, recipient address, BCC recipients, sender address, and email subject.
Emails Linked to Orders and Invoices
The Email Manager automatically links all emails sent by Magento to the corresponding element. So if you go to any order, invoice, credit memo or shipment, you will find all related sent e-mails there. Fast and convenient without any searching around the Magento backend.
At one glance, you see all e-mails concerning an order in the commets history of the particular order.
Detailed View of Emails
The detailed view shows sent mails exactly how they are sent out: including templates, images, filled out variables, and order data. See how your logo is displayed in the e-mails. Know if the correct attachments were mailed. In case you need it, you got proof of sending out a particular e-mail or attaching terms and conditions or revocation information by your Magento store.
Great Help for Your Customer Support
The E-Mail Manager makes the automatic e-mail communication of your Magento store comprehensible. Now your support employees know which information your customers received, enabling them to react appropriately.
That's particularly a result of the perfect integration into the Magento backend. That way customer support on the phone can react quicker and you save time.
Consistent Brand Communication
The perfect consistent appearance of your e-mails is an important element in communication your brand. Typos, missing translations, outdated images or incorrect presentations are a thing of the past. With this Magento extension you spot problems earlier and thereby support the improvement of your Magento store.
Improve your customer support and always keep track of the customer communication via e-mail in Magento.